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Privacy Policy

Privacy Policy

CertsInfinity values your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information provided through our website, account sign-up, checkout, contact forms, and support communications.

Information We Collect

We may collect and process the following information:

  • Account information such as name, email address, and login details when you create an account or access your portal.
  • Order information including products purchased, billing information, payment-related details needed to complete an order, and order confirmation details.
  • Contact information such as the email address and message content you submit through our contact form or support communications.
  • Payment processing information required to complete purchases, including billing details submitted through our payment flow.
  • Technical information such as device type, browser type, page interactions, and general usage information needed to operate and improve the website.

How We Use Your Information

We use personal information to:

  • Provide access to products and digital materials purchased through the website.
  • Process and complete orders, including payment verification and confirmation communications.
  • Respond to customer support requests and manage account-related inquiries.
  • Improve website functionality, user experience, and service quality.
  • Maintain records of transactions, support communications, and refund-related requests where required.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support functionality, maintain account sessions, and help operate embedded service tools used on the website. Cookies may also be used by third-party scripts where required for support or analytics features enabled by the site.

Disclosure of Information

We may share information with trusted service providers when necessary to process payments, deliver digital products, support customer requests, or operate the website. We do not sell personal information to third parties for marketing purposes.

Data Retention

We retain information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Choices

You may update your account information, contact us to correct data, or request support regarding personal information you have provided. If you have questions about how your information is handled, please contact us at support@certsinfinity.com.

Support and Contact

For privacy questions, account inquiries, or support requests, contact support@certsinfinity.com.

This policy may be updated from time to time. Continued use of the website after updates indicates acceptance of the revised policy.